Eight strategies for the planning and construction

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Enterprise informatization, as an important means and only way to promote and realize enterprise system innovation, technology innovation, management innovation, and enhance the core competitiveness of enterprises, has been widely recognized by many enterprises in China, especially large enterprises, and has become their strategic choice. Under the guidance and support of governments at all levels, a number of information construction projects of national key enterprises and local backbone enterprises in China have been or will be launched

however, because enterprise informatization is a very arduous and complex system engineering, it is still a new topic for many Chinese enterprises. There are many doubts and confusion in the process of planning and building informatization. Some IT enterprises and consulting companies, out of pure commercial purposes and the needs of competition, consciously or unconsciously mislead enterprises, further blurring the enterprises' understanding of information technology, application and its effect, making them more confused about how to plan and build the informatization of their own enterprises, or rush to the horse to cause failure, or hesitate to delay the good opportunity. Therefore, for a group of user enterprises that have completed the strategic choice of informatization, the urgent task is to effectively grasp and solve some regular, universal and strategic problems in the process of informatization planning and construction with the help of the knowledge, experience and strength of external objective, neutral and third-party Informatization Consulting Institutions in terms of strategy and tactics, so as to ensure the smooth progress and success of its informatization construction

starting from the actual process and needs of enterprise informatization project planning and construction, this paper puts forward eight strategic issues in the four stages of enterprise informatization from the perspective of how to provide objective, neutral and third-party consulting services for user enterprises, and discusses them with you for reference

first, enterprise positioning strategy

although enterprises that have similarities in enterprise system, management mode, technology, industry attributes, development stage, business scale and other aspects can learn from each other's experience and lessons of information construction, there have never been exactly the same enterprises, so they have made great efforts in product refinement and serialization. There is no enterprise information model that can be completely copied. Before planning and building informatization, the high-level decision-making organization of the enterprise should first use the external third-party informatization consulting organization to comprehensively self diagnose, accurately position and even reposition the enterprise from the aspects of business strategy, system, technology, management, corporate culture, human resources, industry environment and competitive position, and on this basis, determine the key needs, policies, scope, stages, and Strength and depth can not be divorced from the enterprise's own characteristics, foundation and conditions, but also be well subject to the needs of serving the enterprise's future business development and enhancing its core competitiveness

second, timing strategy

when to start the informatization construction of the enterprise, strategically speaking, of course, the time does not wait for me, but tactically, not all enterprises are suitable for launching informatization projects "now". The choice of timing is related to the success or failure of the project. The pressure of competition, the rapid development of information technology, the relationship between supply chain and value chain with suppliers, the need to quickly respond to market changes and customers' personalized needs, etc., constitute the pull and driving force of informatization. Enterprises need to use steel samples with a certain hardness to test several times. Lack of preparation or insufficient preparation in the system, management, high concept of transmission accuracy, personnel it quality, capital budget and other aspects will become the resistance of informatization, delaying the start time of informatization. With the help of third-party consultants, enterprises should comprehensively and objectively analyze the growth and decline of these two factors, accumulate momentum, overcome resistance, actively and systematically prepare the conditions required for the implementation of informatization, and thus determine the best time to start informatization construction

third, the whole staff training strategy

before the start of the informatization project, with the help of a third-party consulting organization, all staff from the chairman, general manager to ordinary employees will be trained on the significance, necessity, basic knowledge and skills, expected effects, etc. of informatization, which is different from the application and operation skills training of software solution providers and implementers for systems and end users. It not only helps to form the consensus of all employees on the overall ideas and steps of information construction as soon as possible, clarify their roles and roles, enhance employees' participation, enthusiasm and creativity, reduce obstacles, overcome obstacles, and improve the success rate of the project; And more importantly, it helps to "brighten the eyes of users", cultivate and improve the understanding and judgment of enterprise management, especially high-level decision-makers, on information technology, software and solution providers, so as to correctly select applicable technologies, solutions and their suppliers and implementers, reduce the risk of model selection, and prevent mistakes in decision-making

fourth, bidding and selection strategy

domestic and foreign software manufacturers, especially ERP manufacturers, are uneven and mixed. In order to ensure the correct type selection, enterprises should, with the help and organization of third-party consulting agencies, prepare bids according to the requirements of the unified planning of enterprise information construction and the project contents of different stages and different application systems, and conduct extensive bidding for domestic and foreign IT enterprises, which is the key to the success of the project

the above are four strategic issues that enterprises should pay attention to grasp and solve in the preparation stage of informatization projects. Through the application of the four strategies in this stage, the enterprise, with the help of the third-party consultants introduced from outside, completes self diagnosis, timing, full staff training and type selection bidding, and forms the preliminary work achievements such as project proposal, feasibility study report and overall planning of information construction, which are suitable for the development needs of the enterprise and unique to some extent

fifth, implement the supervision strategy

after the completion of model selection, suppliers and implementers enter the enterprise, and information technology projects enter the implementation supervision stage. The enterprise, as Party A, the supplier and/or its implementer, as Party B (one or more), needs a third party as the supervisor to communicate and coordinate the relationship between the two parties, so as to ensure that the project can be carried out smoothly according to the planning content and progress requirements and that the design function can be fully realized on schedule. In the supervision stage of project implementation, the supervisor shall conduct the whole process and comprehensive supervision of the project progress, quality, investment, etc. in accordance with the relevant supervision laws and regulations, and provide the supervision report jointly confirmed by Party A and Party B

sixth, the acceptance evaluation strategy

the project is completed and enters the acceptance evaluation stage. Due to the complexity of enterprise informatization projects, without the introduction of a third party, Party A and Party B often disagree on whether the project can be completed, when to accept it, and what standard to accept it according to. According to the informatization plan, the contract signed by Party A and Party B and a set of informatization project evaluation system recognized by all parties, the third-party consulting organization, standing in a neutral position, conducts a comprehensive acceptance evaluation of the project, forms an evaluation report and submits it to both parties for confirmation, which is very necessary and beneficial to ensure the success of the project and the interests of both parties

seventh, maintenance and expansion strategy

after the acceptance and evaluation, the informatization project enters the stage of maintenance, management and expansion. For IT enterprises, project completion means that users pay the bill and leave by themselves. However, for user enterprises, everything has just begun after the completion of the project. Because the completion of the system is just like the completion of the production line, and the purpose is to apply and put into production. At this stage, enterprises and third-party consulting institutions can establish long-term strategic cooperative relations. Third party consulting agencies can help enterprises carry out the maintenance, management and upgrading work after the completion of phased information projects, closely focus on the requirements of user application system upgrading and expansion, track and study the development trend of information technology and its application, and continue to provide users and enterprises with forward-looking, strategic and targeted services. At the same time, it helps user enterprises to establish a database of it supplier credit records and a mechanism to respond quickly and provide follow-up services and support according to user system maintenance and expansion needs

eighth, the participation strategy of industry experts

this organizational strategy runs through the above four stages. In the information consulting market in its infancy, it manufacturers and consulting companies have not yet trained "senior" industry consultants, so it is often difficult to have in-depth and substantive exchanges with users' business and management departments on project planning and implementation, and it is impossible to provide users with professional and high-quality services close to the characteristics of their industry. In order to ensure the success of enterprise informatization, the third-party consulting organization must absorb real industry experts to participate in user informatization projects. User enterprises and IT enterprises also have reason to require them to establish an expert team with the participation of real industry experts in the user's industry, and work together to provide consulting services for users according to the needs of the above-mentioned work at all stages. 6. Experimental operators should cherish instruments and equipment, and check, scrub and maintain them frequently, Regularly settle the impurities in the oil tank and adjust the relationship between Party A and Party B. Only in this way, the combination of IT consulting and management consulting is not a simple addition, but an organic integration, with multiplication and multiplication effects, and the success rate of the project will be greatly improved

the above eight strategies discuss the key success factors in different enterprise informatization stages. The quality of these strategies is often directly related to the success or failure of enterprise informatization projects


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